Thank you for choosing to become a Vendor on the aspireMKTPLC! Below are the 7 Steps you will need to take to onboard your business onto the aspireMKTPLC. These steps include the following:
- Create a Vendor Account.
- Create a Shopify Private App.
- Sync Your Shopify Store.
- Import Your Products.
- Setup Your PayPal Commissions Payout Details.
- Order & Fulfillment Process.
- Return & Refund Process.
1. Create a Vendor Account.
The first step is to create a Vendor Account. Go to https://aspiremktplc.sp-seller.webkul.com/index.php?p=login and click on the "Join Now" button. [See below]
Then fill in the information and click "Create My Account".
Once you create your Vendor Account and successfully login, this is the view of your Vendor Dashboard. You will only need the Vendor Dashboard to view your products, orders, and commissions. [See below]
2. Create a Shopify Private App.
The second step is to create a "private app" from your Shopify Admin and add the app details to your Vendor Account. This will allow you to sync your Shopify Store products with your Vendor Account so you can easily add and remove your products. Once synced, you can continue to manage your products from within your Shopify Store and they will update within your Vendor Account.
How to Create a Private App from Your Shopify Admin.
To create a Private App, you will need to visit the “Apps” section of your Shopify Admin. Then, scroll down to the bottom and click on “Manage Private Apps”. [See below]
Then click on the "Create new private app" button. [See below]
Next, you will need to provide a Name for your private app. You can use the name "aspireMKTPLC Vendor App Connector". You will also need to provide an Email ID used to contact the developer regarding the app in the App Details section. You can use your email address. [See below]
Next, you will need to scroll down to the Admin API section and change specific permissions. This step is important because it will allow the private app to sync your products from your Shopify Store to your Vendor Account. To access all of the permissions, make sure you click "Show inactive Admin API permissions".
The following permissions need to be changed to "Read and Write" [See below]:
- Fulfillment services, Inventory, Orders, and Products
The following permissions need to be changed to "Read access":
Next, you will need to scroll down to the Storefront API section and check the box next to "Allow this app to access your storefront data using the Storefront API".
Once you're done, then click the "Save" button at the bottom. This should save and create your new Private App.
Next, you will need to get your Storefront Access Token by clicking on the name of your new Private App. [See below]
Next, you will need to scroll down to the Storefront API section copy your Storefront Access Token. [See below]
Next, you will need to make your products available on your new Private App by going to your Products, checking the box to select all of your products, clicking "More actions" and choosing "Make products available". [See below]
3. Sync Your Shopify Store.
The third step is to sync your Shopify Store products with your Vendor Account so you can easily add and remove your products.
You will need to login to your Vendor Account to configure the seller sync app details. From the menu at the top, hover your mouse over "Configuration", then click "Seller Sync App Configuration". This will take you to the "Seller App Details" page. [See below]
Next, you will need to add the details required, which include your "Store URL", "API Key", and "Secret Key". You will also need to enable the "Auto Sync New Products button. Then click "Save". [See below]
*Please note that your API Key is the API Key and the Secret Key is the Password from your Shopify Private App. [See below]
Once you fill in and save the details required for your Seller App Details, you will get an option to import and sync your Shopify Store products to your Vendor Account. [See below]
4. Import Your Products.
The fourth step is to import your products from your Shopify Store to your Vendor Account. Choose "Method 1: Select Duration". Then select a Date Range and import products that are created in between the entered range. You can use "2001-01-01" for the first date and "2031-01-01" for the second date. Then click "Import Products". If done properly, this will import the products within that date range. [See below]
Next, once your products have been imported from your Shopify Store to your Vendor Account, you can view those products within your Vendor Account in the “Product Listing” section. [See below]
Lastly, you will need to edit each product you've added and fill in the "Product Type" and select a "Collection".
To edit each product, click the three dots on the far right of the product under ACTION and then click "Edit". [See below]
You will be taken to the Product page where you can then fill in the "Product Type" and select a "Collection" by clicking on the Collection dropdown. [See below]
Once you've filled in the Product Type and selected a Collection, then click the "Save Changes" button at the bottom.
5. Setup Your PayPal Commission Payout Details.
The fifth step is to setup your PayPal Commissions Payout details so you can receive your payout after purchases are made for your products. We will take 17.1% of each sale as a Commission and send you the remaining as your Payout. Your Payout will be paid to you 14 days after you fulfill the order (minus the aspireMKTPLC's commission).
You will need to login to your Vendor Account to configure your payment details. From the menu at the top, hover your mouse over "Profile", then click "Payment Details". This will take you to the "Payment Details" page. [See below]
On this page, you will need to select the payment method as PayPal, enter your PayPal Email, and then click the "Save" button. PayPal will be the payment method we will use to send your payout. [See below]
6. Order & Fulfillment Process.
The sixth step is to understand the order and fulfillment process.
When an order gets placed, the total amount paid by the customer will go to the aspireMKTPLC. When you are ready to fulfill an order, you will need to go to your Shopify Store to fulfill it. Once you fulfill an order, the total earning of that order will be paid to you 14 days after the order fulfillment (minus the aspireMKTPLC's commission). This is your Payout.
When an order is placed, the order will appear on your Orders page within your Shopify Store and your Vendor Account.
To view the order in your Vendor Account, go to your Vendor Account and hover your mouse over "Orders" in the menu and click on "Orders Listing". Then click on the three dots to the far right of the order and click "View". [See below]
Once you get to the Order page to view the order, you will see your "Seller Earning" - which is your anticipated Payout for that order - in the right column. [See below]
To fulfill the order, go to your Shopify Store, click on "Orders", find the order you want to fulfill, click on the order, and initiate your order fulfillment process. [See below]
*Please Note: Do NOT check the box that says "Notify Customer of Shipment: Send shipment details to your customer now". [See below]
Once you fulfill the order, it will show as fulfilled in your Shopify Store and Vendor Account. And an email from the aspireMKTPLC will automatically be sent out to notify the customer.
7. Return & Refund Process.
The seventh step is to understand the return and refund process. Below are the 5 steps to the return and refund process:
1. After on order is fulfilled, a customer has 10 days to request a return or refund of their order. The aspireMKTPLC Team will manage all the returns and refunds from the aspireMKTPLC Shopify Store. When a request for a return or refund is initiated by a customer, it is received by the aspireMKTPLC Team.
2. The aspireMKTPLC Team will raise a RMA Request that will send you an email to notify you that a return has been initiated. RMA (Return Merchandise Authorization) is a process of returning a product to receive a refund.
3. You can also view the RMA Request in your Vendor Account under the order that is being returned by going to "Orders" in the menu. [See below]
4. The aspireMKTPLC Team will initiate the return within the aspireMKTPLC Shopify Store by selecting the order that needs to be returned, selecting the reason for the return, creating a return label to return the item(s) to your address on file, choosing a shipping service, paying for the return shipping, and emailing the shipping label and tracking information to the customer.
*Please Note: The aspireMKTPLC Team will manage and pay for ALL return shipping.
5. Once the order has been shipped, then the aspireMKTPLC Team will initiate a refund to the customer by selecting the order that needs to be refunded and processing the refund for the item. Once the aspireMKTPLC Team has refunded the order from the aspireMKTPLC Shopify Store, the same will be updated in your Vendor Account under "Orders Listing". [See below]